Data Center Technician , DCC Communities In Zurich, Switzerland

BASIC QUALIFICATIONS

Candidate should possess either one of the following qualifications:
– IT hardware troubleshooting related experience
– Completed formal education/apprenticeship or training in IT related field

DESCRIPTION

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key job responsibilities
SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

DATA CENTER OPERATIONS (DCO)

This position involves:
– Diagnosing hardware and network problems followed by physical repairs
– Troubleshooting events within internal Service Level Agreements (SLAs)
– Performing root cause analysis of equipment failures

– Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
– Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment
– On-call rotation reaction to off-duty emergency calls

We are open to hiring candidates to work out of one of the following locations:

Zurich, ZH, CHE

PREFERRED QUALIFICATIONS

– Basic knowledge of Linux and experience with network protocols and in Data Center
– Proficient with ticketing systems and Change Management Systems (CMS)

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